by Neil Crane, Vice President of Product & Technology, Cicero Inc., | Aug 5, 2020 | CX Blog
Presentations by Neil Crane Vice President of Product & Technology Cicero Inc. Plus thought leaders from Genesys, ServiceNow and SurveyMonkey Frost & Sullivan is excited to announce the fourth installment of our ongoing live webinar presentations: Webinar...
by Mark Dean, Chief Strategy Officer, LegalBreeze | Aug 5, 2020 | CX Blog
Presented by Mark Dean Chief Strategy Officer LegalBreeze
by Chad Ghastin, Senior Manager of Customer Experience, JFK International Air Terminal | Aug 5, 2020 | CX Blog
By Chad Ghastin Senior Manager of Customer Experience JFK International Air Terminal Over the past months, I’ve received countless emails from companies and organizations that I do business with, and some that I can’t remember the last time I did business with. It’s...
by Aarde Cosseboom, Senior Director of GMS Technology, Product, & Analytics, TechStyle | Aug 5, 2020 | CX Blog
By Aarde Cosseboom Senior Director of GMS Technology, Product, & Analytics TechStyle Chapter 3 – Soft-Serve Your Way to Self-Service Just like the self-service frozen yogurt stores, grocery stores with self-checkout, and banks with automated bank teller...
by Steve Riddell, Head of Customer Experience, Better.com | Mar 18, 2020 | CX Blog
By Stephen M. Riddell Head of Customer Experience Better.com Imagine my surprise when speaking at a recent summit for Customer Experience Officers when I asked the audience to define their “company’s customer experience”… and everyone seemed to...
by Nate Brown, Head of Customer Experience, UL, EHS | Mar 18, 2020 | CX Blog
Moderated by Nate Brown Head of Customer Experience UL, EHS
