february, 2020

25feb12:00 PMCX Showcase12:00 PM

Event Details

If you are looking for transformational CX strategy ideas…this is the session where you may find some! Hear from companies who have proven to be amazing market catalysts.

Hear from:

  • Usabilla by SurveyMonkey on the top five pitfalls to avoid with voice of the customer
  • Verizon Business Group on why customer experience transformation requires change leaders
  • SWRVE on the path to mobile engagement value
  • Jacada on five ways intelligent automation rescues customer and agent experience
  • PTP on how the largest tech company in the world delivers on their brand promise


(Tuesday) 12:00 PM