february, 2020

Event Details
These days, customers want a business partner – not just product features. They want to understand what makes a difference to their bottom line and how your offerings can improve
Event Details
These days, customers want a business partner – not just product features. They want to understand what makes a difference to their bottom line and how your offerings can improve their business outcomes. To succeed in this new customer-centric landscape, you need to adopt an outcome-based sales ecosystem in your organization.
Key Take-Aways:
- Insight on how to properly document your customers’ and prospects’ high-level objectives and the metrics being tracked to achieve ROI
- Examples of how to develop best practices surrounding joint introductory calls: ask the right questions and transition the customer seamlessly between teams
- A guide for translating desired outcomes into specific customer journey roadmaps and implementation plans for both your sales and customer success teams to follow on an ongoing basis
Time
(Tuesday) 11:20 AM - 11:35 AM