february, 2020

Event Details
The customer experience revolution has taken hold in many industries. Consumers are no longer buying products or services; they are buying experiences. Companies that outperform their competitors in customer experience
Event Details
The customer experience revolution has taken hold in many industries. Consumers are no longer buying products or services; they are buying experiences. Companies that outperform their competitors in customer experience have a more appealing stock price, growth, and ROI. Even with the best business strategy, the best technology, the best people delivering the best solutions – you have to give customers a great experience.
Key Take-Aways:
- Real-world examples of companies that are winning on experience
- Insight into CX strategies to meet the changing needs of consumers
- Strategy for building advocacy across the entire experience, and relentlessly improve the customer journey
Time
(Tuesday) 9:00 AM
Headliner
