Reasons
Why You Must Participate

STRATEGIC DIRECTION IS CLEAR
We are all competing on customer experience and the bar is being raised. A customer centric organizational structure is key to revenue growth.

YOUR CUSTOMER IS YOUR TRUE NORTH

CULTURE CHANGE IS HARD

YOUR WORKFORCE WILL DRIVE YOUR CUSTOMER EXPERIENCE
You must be prepared to build a new vision and new strategy to attract and engage with talent enterprise-wide. In today’s world, everyone owns the customer experience and your employee experience is now a critical success factor.

TECHNOLOGY IS MOVING FAST
An era of unprecedented change is upon us, driven by the pace of digital technologies. Get a grip on a fast moving landscape of solutions and find innovative ways to provide data-driven customer experience excellence.
You’ll Collaborate With:
The right connections can open doors for you. At a Frost and Sullivan Executive MindXchange you’ll be surrounded by top-level customer experience, customer engagement and marketing executives, who’ve been vetted by our team to ensure they are the right people for the content and focus of our event.
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Executive (VP & Director Level)
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Management
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Other
Join our growing community of customer experience executives seeking and sharing new ideas and creative approaches to common challenges. Network with Vice Presidents, Directors and Senior Managers of:
- Customer Experience
- Marketing
- Consumer Insights
- Customer Satisfaction & Loyalty
- User Design & Experience
- Customer Strategy
- Operations
- Customer Analytics
- Customer Success
- Sales
- Product Development
- Innovation
- Strategic Planning
Snapshot of Who’s Participating

































