
February 25, 2020 | New York City
The Customer Experience Ecosystem provides the tools, insight and relationships to execute your customer experience strategy; improving customer satisfaction rates, reducing customer churn and increasing revenue!

9 Spots Left! Special Pricing!
$595
$395 SPECIAL
Use code SOCIAL
$395 SPECIAL
Use code SOCIAL
Until Event
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Special Pricing
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Save $200 using code SOCIAL
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EVENT REGISTRATION
Keynotes & Sessions
MEALS
Breakfasts, Breaks, Lunches & Receptions
Featured Talks & Speakers

Feb. 25 — 9:00AM
Melissa Kivett
Senior Vice President, Chief Customer Experience & Marketing Officer, Individual Solutions Group, Prudential Financial
Welcome and Headliner – Is Your Customer Experience Your Brand?

Feb. 25 —9:50AM
Rachna Dayal Goel
Global Director, Strategic Programs, Johnson & Johnson
Executive Presentation and Crowdsource – Socializing CX Across the Organization

Feb. 25 —2:15PM
Cindy Chastain
Senior Vice President, Global Customer Experience And Design, Mastercard

Feb. 25 —4:00PM
Gordon Littley
Managing Director, Customer Experience Practice, Verizon Enterprise Solutions
Capstone – What is the Right Balance Between Technology and Humanity in Customer Experience