2020 Featured Sponsors
Jacada is the global leader in customer service automation with over three decades of experience automating end-to-end customer interactions for enterprise clients. Using a #CollaborationFirst approach to automation, Jacada’s solutions bring together rich UX design, real-time guidance and intelligent automation capabilities powered by customer service RPA to create truly collaborative experiences between customers, employees and robots within a single low-code automation and AI hub. Founded in 1990, Jacada operates globally.
PTP collaborates with leading businesses to develop results-driven technology solutions that transform customer experience. PTP stays connected to your business drivers while enabling a 360° view of the customer to increase engagement enterprise wide by optimizing technology and business processes to breakdown silos and enhance customer connections through seamless omni-channel communication.
Usabilla, a SurveyMonkey company, empowers brands like KLM, Tommy Hilfiger, and Toyota to become truly customer-centric by improving digital experiences on websites, apps and emails. Enterprises acquire the ultimate solution to capture the voice of their customers, collect quantitative along with qualitative data, and turn insights into actions that drive success. With Usabilla, start asking Why.
Your enterprise needs technology that can deliver on the real-time promise, no matter the size of your customer data sets. Swrve’s real-time marketing and engagement platform thrives on complexity. Swrve captures, processes, and segments billions of simultaneous data streams across apps, devices, channels, clouds, and enterprise systems to deliver customer relevance at scale.
At Verizon, we can help you plan, build and deliver a customer experience solution for today, with room to grow into tomorrow’s transformations. Our integrated solutions, dynamic eco-system and strong relationships with leading technology vendors help drive better customer experiences and better business results – simply, securely and reliably. Across mobility, artificial intelligence, Internet of Things, security and business communications, our proven solutions connect people, places and things around the world to help organizations create a winning customer experience.