Participate
STRATEGIC DIRECTION IS CLEAR
We are all competing on customer experience. And the bar is being raised.
YOUR CUSTOMER IS YOUR TRUE NORTH
Every department, every person, every process must embed the customer in its DNA. Ignore this at your peril.
CULTURE CHANGE IS HARD
Need we say more?
YOUR WORKFORCE WILL DRIVE YOUR CUSTOMER EXPERIENCE
You must be prepared to build a new vision and new strategy to attract and engage with generational talent. In today’s world, everyone owns the customer experience and your employee experience is now a critical success factor.
TECHNOLOGY IS MOVING FAST
An era of unprecedented change is upon us, driven by the pace of digital technologies. Get a grip on a fast moving landscape of solutions and find innovative ways to provide data-driven customer experience excellence.
You’ll Collaborate With:
The right connections can open doors for you. At a Frost and Sullivan Executive MindXchange you’ll be surrounded by top-level executives in sales and business development, who’ve been vetted by our team to ensure they are the right people for the content and focus of our event.
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Executive | Vice President | Director
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Management
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Other
Join our growing community of customer experience executives seeking and sharing new ideas and creative approaches to common challenges. Network with Vice Presidents, Directors and Senior Managers of:
- Consumer Insights
- Customer Analytics
- Customer Experience
- Customer Satisfaction & Loyalty
- Customer Strategy
- Operations
- Customer Success
- Marketing
- Sales
- Strategic Planning
- User Design & Experience